[vc_section][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text css=”.vc_custom_1613610035998{margin-right: 10% !important;margin-left: 10% !important;}”]<\/p>\n
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Do you ship internationally?<\/strong> What countries do you ship to?.<\/strong> Can I only purchase products through the laperleparis.com<\/strong> How long before I can receive my order?<\/strong> Can I change my order?<\/strong> Can I cancel my order?<\/strong> Can I return my order?<\/strong> Can I exchange my product?<\/strong> How can I check the status of my order?<\/strong> Why was I charged twice?<\/strong> What forms of payment do you accept?<\/strong> My items arrived damaged, what should I do?<\/strong> I received the items what should I do?<\/strong> What\u2019s your return policy?<\/strong> I refused my delivery when will receive my refund?\/strong> My package is stuck and tracking shows no movement, what do I do<\/strong> I put the wrong address on my order. What should I do?<\/strong> How can I get more information about a product?<\/strong> Does La Perle Paris offer gift with purchase promotions?<\/strong> Do I have to set up an account to place an order?<\/strong> How do I create an account?<\/strong> How do I subscribe or cancel my e-mail subscription?<\/strong> I forgot my password, what do I do?<\/strong> Where are your products made?<\/strong> Are La Perle Paris products natural?<\/strong> Do La Perle paris products contain soy<\/strong> Are your products vegan?<\/strong> Do La Perle Paris products contain parabens or sulfates?<\/strong> Are La Perle Paris products tested on animals?<\/strong> Are your products safe, regardless of the skin type?<\/strong> Are your products safe?<\/strong> Have your products all been tested by a dermatologist?<\/strong> What temperature do La Perle Paris products need to be stored at?<\/strong> [vc_section][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text css=”.vc_custom_1613610035998{margin-right: 10% !important;margin-left: 10% !important;}”] F.A.Q. ORDERS Do you ship internationally? Yes, we do. What countries do you ship to?. Yes, we ship to (nearly) all countries. Can I only purchase products through the laperleparis.com La Perle Paris is only available on www.laperleparis.com How long before I can receive my order? […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"spay_email":""},"yoast_head":"\n
\nYes, we do.<\/p>\n
\nYes, we ship to (nearly) all countries.<\/p>\n
\nLa Perle Paris is only available on www.laperleparis.com<\/p>\n
\nThe processing time for orders is 72 hours. Once an order has been shipped, delivery time in France is about 2 to 3 days.
\nNevertheless, the time for processing orders may vary.<\/p>\n
\nPlease contact customer service as soon as possible. However, there is no guarantee that changes can be made once an order is placed.<\/p>\n
\nAll orders placed are final.<\/p>\n
\nWe are unable to offer refunds, returns, or exchanges, especially during COVID-19.
\nAll sales are final. La Perle Paris reserves the right to refuse any return, any reshipment, and any refund.
\nIn the unlikely event that a product arrives damaged, you must contact customer service within 48 hours of receiving the package and provide photos of the damage, as well as a screenshot of the confirmation email.<\/p>\n
\nFor hygienic measures, all sales are final.<\/p>\n
\nLog in to your account to check the status of your order. If you do not have an account, please refer to your shipping confirmation email to track your order.<\/p>\n
\nOnly purchases are charged. If you have been charged twice, wait a few days, the problem should be corrected automatically. If the problem persists, please contact the customer service.
\nIt can sometimes take up to 24 hours to receive order confirmations due to high demand.
\nIf no order confirmation e-mail has reached you after 24 hours, contact customer service.<\/p>\n
\nWe accept online payments through Visa, Mastercard, American Express, Paypal, and Apple pay.<\/p>\n
\nPlease contact us immediately, within 48 hours of receiving the order, providing us with your order number and some photos of the damaged products.<\/p>\n
\nPlease contact customer service within 48 hours of receiving the order, we will take of the matter for you. Please provide us with your order number along with a photo of the item you received.<\/p>\n
\nAll orders are final, we do not accept returns. In the unlikely event that one or more products arrive damaged, contact customer service within 48 hours of receiving the package and provide photos of the damage observed, as well as a screenshot of the order confirmation email<\/p>\n
\nAny refused delivery will incur restocking fees Please note that shipping fees will not be refunded. Please allow up to 5 business days after we’ve processed the return for your refund.<\/strong><\/p>\n
\nA package cannot be considered lost until its status has not changed within 10 working days from the day of dispatch. Contact customer service if the status of your package has remained unchanged according to the carrier’s tracking information.<\/p>\n
\nLa Perle Paris will not be responsible for orders sent to the incorrect delivery address provided by the customer. Please be careful when entering your shipping address.<\/p>\n
\nProduct details can be found on the product page but if you have more questions, please contact us.<\/p>\n
\nLa Perle Paris will occasionally apply a gift with purchase to orders. Please note that unless stated otherwise, all free gifts applied to customers’ orders are added while supplies last and are not guaranteed. All samples, packets, stickers, and other products or merchandise are subject to change and subject to availability.<\/p>\nCUSTOMER ACCOUNT<\/h2>\n
\nNo. You do not have to have an account to place an order. But it is highly recommended.<\/p>\n
\nYou can create an account by visiting https:\/\/laperleparis.com\/en\/my-account\/<\/p>\n
\nYou can subscribe to emails by visiting laperleparis.com. To unsubscribe, click unsubscribe by locating the “Unsubscribe” link within the email subscription.<\/p>\n
\nTo reset your password, go to https:\/\/laperleparis.com\/en\/myaccount and click on \u201cForgot your password?\u201d above the sign-in button. You will then be prompted to enter the E-mail address you used to create your account. Once you submit, you will receive an e-mail notification with a link to reset your password. You can then log in with your new password.<\/p>\nPRODUCT\/INGREDIENT<\/h2>\n
\nOur products are made in France.<\/p>\n
\nOur products are made from natural ingredients.<\/p>\n
\nNo<\/p>\n
\nYes<\/p>\n
\nLa Perle Paris does not use parabens or sulfates in any of its products.<\/p>\n
\nLa Perle Paris does not test its products on animals. All of our products are cruelty-free.<\/p>\n
\nAll products were formulated to be safe for all skin types but if you have specific concerns, please consult your doctor with the list of ingredients found on the website.<\/p>\n
\nYes, all products have been tested by a board-certified dermatologist and have passed industry-standard testing.<\/p>\n
\nYes, all products have been tested by a board-certified dermatologist, and have passed all required safety testing.<\/p>\n
\nWe recommend storing your products in a cool dry place, away from direct sunlight and excessive heat.[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"